AUTOMATIC GATES AND DOORS PTY LTD is committed to protecting your privacy and ensuring the security of your personal information in compliance with the Privacy Act 1988 (Cth) and other applicable Australian laws. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, agad.com.au.

Collection of Personal Information

We collect personal information only when it is necessary for our business activities or to provide the services you have requested. This may include, but is not limited to:

  • Contact details such as your name, email address, phone number, and postal address.
  • Financial and billing information (e.g., credit card details) for processing payments.
  • Information about your interactions with our Site, including IP address, browser type, and access times.
  • Any other personal information you provide when communicating with us or accessing our services.

We will only collect personal information with your consent and where it is necessary for us to fulfil our obligations to you.

Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide and manage our services, including customer support, order fulfilment, and technical assistance.
  • To communicate with you, including responding to enquiries and providing updates about our services.
  • To improve our website, products, and services based on user activity and feedback.
  • To comply with our legal obligations and resolve any disputes.
  • To offer you promotional content and marketing materials, if you have opted into receiving such communications.

We will not use or disclose your personal information for any other purpose without your consent unless required or authorised by law.

Data Retention

We retain personal information for as long as it is necessary to provide our services, fulfil legal obligations, resolve disputes, or enforce our agreements. Once no longer needed, we will securely destroy or anonymise the data in accordance with our data retention policies.

Protection of Your Personal Information

We take the security of your personal information seriously and implement a variety of measures to safeguard it, including:

  • Secure servers and encryption technologies.
  • Restricted access to personal information to authorised personnel only.
  • Regular monitoring of our systems for vulnerabilities and potential security threats.

International Data Transfers

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to legal and contractual obligations.
  • Withdraw your consent to the collection and use of your personal information at any time.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been compromised.

Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your experience and gather data on visitor behaviour. You can manage your cookie preferences through your browser settings, and you can choose to disable cookies if you prefer.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of the Site after any updates indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Call: (07) 3342 5807
  • Post: AUTOMATIC GATES AND DOORS PTY LTD
    Unit 2/69 Parramatta Rd,
    Underwood QLD 4119 Australia
  • Email: sales@agad.com.au

Where necessary, we may transfer personal information to service providers located outside Australia. We will take all reasonable steps to ensure that any transferred data remains secure and is handled in accordance with Australian privacy laws.